AI Assistant Privacy Grades
2 companies analysed · Sorted by privacy score
People treat chat assistants like confidants—pasting medical worries, legal questions, HR drafts, and family details—yet the default is often retention, safety review, and model improvement unless you change settings. The critical divides in this category are training on user content, retention windows, enterprise vs consumer terms, and whether “delete” removes data from training corpora or only from your UI. Stronger players minimise retention, separate consumer from workspace data, and document subprocessors and cross-border transfers clearly; weaker ones bundle broad licensing, long inference windows, and fuzzy human-access exceptions. Before adopting a tool for sensitive work, read how prompts, files, and plug-in data flow to third parties and whether opt-outs apply retroactively. Policies change quickly here, so we re-read when vendors ship major updates. Grades reflect the same methodology as the rest of the site—see the About page for how each pillar is scored.
| # | Company | Grade | Score | In plain English | |
|---|---|---|---|---|---|
| 1 | B | 72/100 | Anthropic collects your conversations and account data, uses them to train AI models unless you opt …Anthropic collects your conversations and account data, uses them to train AI models unless you opt out in Privacy Settings, and retains opted-in data for up to five years — but never sells it, runs no advertising business, and API or commercial customers are fully excluded from training. | → | |
| 2 | D | 42/100 | OpenAI collects account data, all prompts and responses, file uploads, voice inputs, and a separate …OpenAI collects account data, all prompts and responses, file uploads, voice inputs, and a separate Memory that persists even when you delete chats. Training on your conversations is on by default; you must opt out. A federal court order (May 2025) requires OpenAI to preserve and segregate ChatGPT conversation data — including deleted conversations. API and Enterprise: training is off; your data is never used for training. OpenAI states they don't sell personal data or use it for targeted advertising. | → |