OpenAI (ChatGPT) vs Zoom
Based on our analysis, Zoom is the more privacy-respecting choice overall.
BACK →| Category | OpenAI (ChatGPT) | Zoom |
|---|---|---|
| Overall | D · 42/100 | C+ · 62/100 |
| What they collect | Concern (38) | Mixed (58) |
| Who they share it with | Mixed (48) | Mixed (52) |
| What you can do | Concern (42) | Mixed (60) |
| What they promise | Mixed (52) | Mixed (65) |
OpenAI collects account data, all prompts and responses, file uploads, voice inputs, and a separate Memory that persists even when you delete chats. Training on your conversations is on by default; you must opt out. A federal court order (May 2025) requires OpenAI to preserve and segregate ChatGPT conversation data — including deleted conversations. API and Enterprise: training is off; your data is never used for training. OpenAI states they don't sell personal data or use it for targeted advertising.
View full analysis →Zoom explicitly won't use your meeting, chat, or video content to train AI models — a meaningful commitment for a communications platform. But your employer or meeting host can access everything you say, record, and type, and Zoom shares data with advertising and analytics partners. The privacy story is split: strong on AI and content use, weaker on employer surveillance and ad-tech.
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