Norton vs 1Password

Norton (Gen Digital) collects some of the most sensitive personal data of any consumer service — Social Security numbers, bank account details, driver's licence numbers, and mother's maiden name for LifeLock identity monitoring — while simultaneously running a targeted advertising business that shares user, device, and website data with advertising partners; network traffic and screen activity are monitored for security purposes; and data flows broadly across Gen Digital's corporate group, distributors, resellers, marketing partners, and analytics providers, all retained for vaguely defined periods.

1Password can never read your saved passwords — they're end-to-end encrypted and even 1Password holds no keys — but outside the vault, the company collects substantial usage and diagnostic data, shares information with advertising partners in ways that may legally count as a data sale, and applies vague retention language to everything that isn't your vault content.