Microsoft vs Zoom
Based on our analysis, Zoom is the more privacy-respecting choice overall.
BACK →| Category | Microsoft | Zoom |
|---|---|---|
| Overall | C- · 44/100 | C+ · 62/100 |
| What they collect | Concern (35) | Mixed (58) |
| Who they share it with | Concern (40) | Mixed (52) |
| What you can do | Mixed (58) | Mixed (60) |
| What they promise | Mixed (52) | Mixed (65) |
Microsoft's privacy statement covers an enormous product surface — Windows, Office, Azure, Bing, Xbox, and Copilot — and the data practices vary dramatically across them. The umbrella policy is deliberately vague, deferring almost all specifics to product-level documentation. Cross-product data combination, AI model training on your content, and employer/school access to your files and communications are the key risks most consumers don't realise they're accepting.
View full analysis →Zoom explicitly won't use your meeting, chat, or video content to train AI models — a meaningful commitment for a communications platform. But your employer or meeting host can access everything you say, record, and type, and Zoom shares data with advertising and analytics partners. The privacy story is split: strong on AI and content use, weaker on employer surveillance and ad-tech.
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