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OpenAI (ChatGPT) vs Fastmail

Based on our analysis, Fastmail is the more privacy-respecting choice overall.

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CategoryOpenAI (ChatGPT)Fastmail
OverallD · 42/100B+ · 79/100
What they collectConcern (38)Mixed (74)
Who they share it withMixed (48)Mixed (76)
What you can doConcern (42)Positive (82)
What they promiseMixed (52)Mixed (80)
In plain English — OpenAI (ChatGPT)

OpenAI collects account data, all prompts and responses, file uploads, voice inputs, and a separate Memory that persists even when you delete chats. Training on your conversations is on by default; you must opt out. A federal court order (May 2025) requires OpenAI to preserve and segregate ChatGPT conversation data — including deleted conversations. API and Enterprise: training is off; your data is never used for training. OpenAI states they don't sell personal data or use it for targeted advertising.

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In plain English — Fastmail

Fastmail is a paid email provider that doesn't sell your data or serve ads, has clear retention periods and a transparency report — but unlike Proton, staff can technically access your emails, data moves through US and Indian infrastructure, and IP logs are kept for a year.

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